1. Information We Collect

1.1 Company Information

• Company name
• Branch details
• Registration information
• Contact information

1.2 Staff Information

• Full name
• Phone number
• Email
• Role and permissions inside the system

1.3 Cargo & Customer Data

• Cargo details
• Sender/receiver information
• Charges & payments
• Customer database details created by the company

1.4 System Usage Data

• Login history
• IP address
• Device information
• Actions performed inside the system

2. We use collected data to:

We use data to:

• Provide and improve the Kagopoint service
• Manage company accounts, branches, and staff
• Record cargo and customer transactions
• Generate reports (revenue, performance, etc.)
• Communicate important updates
• Maintain system security

We DO NOT sell or share your data with third-party advertisers.

3. Data Ownership

All customer, cargo, and company data entered into Kagopoint belongs to the company that created it. Kagopoint only hosts and protects it.

4. Data Security

We use:

• Secure cloud storage
• Encrypted communication
• Access permissions per staff role

Companies are responsible for keeping their login details secure.

5. Data Sharing

We may only share data:

• When required by law
• To prevent fraud or security threats
• With your permission

No data is shared with outsiders for marketing or sales.

6. Account Termination & Data Retention

When an account is closed:

• Data may remain archived for compliance purposes
• A company may request export or deletion of data
• Backups may remain for security and recovery purposes

7. Changes to This Policy

We may update this Privacy Policy. Users will be notified through email or system alerts.

8. Contact

support@kagopoint.com

1. Eligibility

• Only legally registered companies or authorized individuals may open a company account.
• Staff accounts must be created and managed by the company administrator.

2. Account Responsibilities

The company is fully responsible for:

• Managing its branches and staff
• Data entered into the system
• Activities performed under its accounts
• Keeping login information secure

Kagopoint is NOT responsible for internal misuse within a company.

3. Use of the System

Users agree to use Kagopoint for:

• Legitimate cargo management
• Accurate recording of cargo and customer details
• Lawful business operations

Illegal use of the system will lead to account suspension.

4. Payments & Subscriptions

• Kagopoint may operate on monthly/annual subscription
• Failure to pay may result in limited access or suspension
• Fees are non-refundable unless otherwise stated

5. Data Accuracy

Companies must ensure all cargo, revenue, and customer data entered is accurate. Kagopoint is not liable for errors caused by user inputs.

6. Service Availability

We strive for 99% uptime but do not guarantee uninterrupted service due to:

• Maintenance
• Internet issues
• Technical errors

7. Limitation of Liability

Kagopoint is not liable for:

• Loss of revenue
• Wrong data entered by staff
• Misuse of accounts
• Business losses resulting from user mistakes

Our responsibility is limited to providing the software as a service.

8. Termination

We may suspend or terminate accounts that:

• Violate terms
• Engage in illegal activities
• Fail to pay subscription fees

10. Governing Law

These terms follow the laws of Tanzania.

11. Contact

support@kagopoint.com